Secure computing

Guarding From Email Scams

  • Phishing is an attempt at online identity theft via email and bogus websites. Loyola data and passwords to university systems can be at risk. Your personal data, such as passwords, credit card numbers and other information can be at risk, as well.  To protect from these attempts, approach emails from people you do not know with caution.  Never provide your username and/or password in an email.  At Loyola, we will never send you and email asking you to provide such information.  Be suspicous of any email that asks for this type of information and delete it.
  • Be cautious of attachments, images and  links within emails that you were not expecting to receive.  Do not click on these items if you were not expecting to receive the email or if you do not know who it is from. Delete the email immediately.
  • Spoofing is when spammers send an email that looks like it has a familar address.  These are difficult to catch.  Again, use caution if an email seems suspicous.  Typically, an email from the university will be from an account.  If you are unsure, call the helpdesk at 504-865-2255 for clarification.
  • If the email seems to be "too good to be true", it probably is.  Be cautious of get rich quick schemes and work from home offers.
  • Whenever you receive a spam, spoofing or phishing attempt, you can report it via Google.  Click here to learn how.
  • Click here to lean about common scams and how to avoid them.


Protection from viruses

  • Information Technology provides Carbon Black for all Loyola owned computers.  The Carbon Black program runs on both Windows and Macintosh computers.  It is required that all Loyola owned computers have Carbon Black installed.  If you are not sure if Carbon Black is installed, here is an easy way to check.  Windows computers will have an icon of a CB icon in their tray at the lower right hand side of the screen.  On Macintosh computers, the CB icon will be located at the upper right portion of your display.  If you do not have Carbon Black installed, please call our help desk at X2255 or email
  • On personal computers, it is recommended that AVG is installed. AVG is a free antivirus program that can be downloaded to any Windows computer.  For Apple computers we recommend Avast.  It is also free.

Backing up your data

  • Backing up your data is crucial in any environment.  Whether you are using a Windows or a Macintosh computer, you should protect your data in the case of a system failure.  Information Technology has recognized the importance of making these backups a simple process.  That is why I.T. is providing a program to lower the risk of data loss.  Loyola faculty and staff are eligible to participate in securing the data on thier univeristy comptuer with Crash Plan Pro.  Crash Plan Pro (CPP) allows data in the user directory of your hard drive to be backed up to a server on campus. This back up is secure and encrypted.  If you would like to enroll in the program, please contact Paula Ruiz at .
  • To make sure your data is safe on your personal computer, you must have another copy of your data on a separate device.  This device could be an external hard drive, a flash or thumb drive, or a cd / dvd.  Back up often so that your loss is minimal in the event of a system failure.


  • It is very important that you protect your passwords.  They are the key to everything you do on your computer.  Here are a few good tips to keep your passwords safe.
  1. Never keep a default password.  Always change it to something that only you know.
  2. When creating your password, create one the you will remember. 
  3. It is always good (and sometimes required) to have your password be a mix of letters and numbers.  It also is more secure if you add one or two capital letters in the mix.
  4. Never give your password to anyone else.  If you feel someone may know your password, have your password reset immediately. 

Data Encryption

  • As another step in helping to secure data, Information Technology created a policy at that all new Window based laptops purchased by the university have hardware encrypted drives.  This encryption forces the user to type a password to unlock the drive before the computer can boot.  If the laptop is lost or stolen, data will not be able to be accessed without the password.  If the hard drive is taken out of the computer and placed in another, the data is still secure. 
  • Macintosh laptops or older Windows laptops will use software encryption provided by Information Technolgy for all Loyola owned computers. If you have a Loyola Macinotsh computer or a older Loyola owned Windows based computer, and you would like to have the software encryption installed, please call our Help Desk at X2255.

Other good security tips and practices

  • Make sure your operating system is up-to-date. Setting your computer to receive updates is a convenient way to ensure that you have the latest fixes and patches. Many of these fixes close holes in the operating system that could be used by hackers. If you are still using Windows XP or Mac OS 9 or below, please call Paula Ruiz X3592.
  • Be careful when receiving suspicious email attachments. If you are uncertain of who sent the email, do not open the attachment. Delete the email.
  • Never leave your laptop unattended in public places. The convenient sizes of laptops make them a quick easy target of theft. Whenever possible, lock your laptop down. If that is not an option, take it with you if necessary.
  • Always log off when checking our email on a public computer.
  • Turn on your system’s firewall. Although Information Technology has a firewall to help control all incoming traffic to the university, it is a good idea to turn your Windows firewall on as well.