Remote Access VPN Frequently Asked Questions

What is the Loyola VPN?

The Loyola VPN is a network device that provides secure remote access to the Loyola University campus network. For security reasons computers on the public internet cannot access many campus network resources. Remote users can access these blocked resources securely by logging into the VPN.

If you need to upload files via FTP or make an SSH terminal connection to from off campus you will need to login to the VPN. As well, QWS users will need to connect to the VPN to access the mainframe.

Who can use the Loyola VPN?

All Loyola University faculty and staff have access to the Loyola VPN.

How do I login to the Loyola VPN?

Open your web browser and go to Enter your Loyola University username and password. Your Loyola University username is the first part of your email address before the

If you use Microsoft Exchange email, your Exchange password may be different than the Loyola University user account password.

If you do not know your Loyola University username and password please contact the Helpdesk at 865-2255 or

What is the NetExtender?

The NetExtender is a VPN client that is installed on a remote client computer and connects the client computer to the Loyola network. Once the remote computer is connected to the NetExtender, they have the same network access as computers that are physically located on campus.

NetExtender can be launched from the website. If NetExtender has already been installed on the computer, it can be started from the Windows Start menu, or Mac Application folder.

Does the NetExtender work on all computers?

The NetExtender works on Windows PCs (XP, Vista, and Windows 7), MAC OS 10.4+, and some Linux 32bit distributions (Fedora, Ubuntu, and OpenSUSE).

How do I use QWS remotely?

If you need to use QWS remotely first login to the site and then launch the NetExtender. Once the NetExtender is connected, you can open your QWS application and it will connect to the mainframe.