About Information Technology

The mission of Information Technology is to leverage technology and add value to the educational experience at Loyola. IT will provide current technology, prompt service, and a robust network to allow the fair, accurate and free interchange of educational content, information and ideas throughout the Loyola community and the world.

Departmental Organization

Information Technology is part of the Office of Academic Affairs. Information Technology is led by it's Senior Director, Joseph Locascio.

Download the organization chart for the Office of Information Technology »

Information Technology's team is organized into 4 functional units:

Information Management

Information Management is responsible for the development, maintenance and support of Loyola’s administrative systems including:

  • Student Records (SIS)
  • Billing/Receivables (BRS)
  • Financial Reporting (FRS)
  • Human Resources (HRS)
  • Other administrative and student systems (LORA, LOANS, CASH)

Reporting programming problems or requests for enhancements should be addressed to the Information Management Director, Stephen Lousteau.  Detailed descriptions should be sent through email or interoffice memo. Please be sure to include a detailed description of the problem or system enhancement and any supporting documentation.

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Computer and Network Services

Computer and Network Services provides support for Loyola’s technology infrastructure which includes:

  • Loyola's Mainframe Systems
  • Campus Network (wired and wireless) 
  • E-Mail System
  • Web
  • Internet Access
  • Network Security
  • Phone
  • Voice Mail
  • Auto Attendant

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Client Services

Client Services provides end-user support for the Loyola community including:

  • Workstation setup
  • Hardware repair
  • Network Setup
  • Printer Setup
  • Operating System support 

Client Services also supports all IT student computer labs on campus.

  • Currently supporting 12 labs with over 300 workstations
  • Also supports all public computers in the Monroe Library

The Client Services Help Desk is available from 8:30 – 4:45 Monday thru Friday.

  • Call 865-2255 (CALL)
  • Schedules and Dispatches for all service requests

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Distributed Systems

Distributed Systems provides support for Loyola’s server-based administrative systems including:

  • 2X Applicaton Server
  • Astra Schedule
  • Campus-Card System
  • eShare File Share Server
  • Internation Student Scholar Management
  • LORA
  • PaperSave
  • Parking Plus
  • PowerFAIDS
  • Raiser’s Edge
  • StudyAbroad Web Server
  • Zimbra Email/Collaboration System

 

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